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How do we apply a payment, using payments and applications, for something that is not invoiced or does not require an invoice. For example, we may get a government tax refund and need to apply the check we receive. How do do so using payments and applications?

Hi @jvinski71 

For a refund from the government, are they set up as a vendor or customer? From what you have described, they should be a vendor. 

You would need to create a Debit Adjustment for the amount you are receiving:

Then you would create a Vendor Refund for that Debit Adj.:

 

 

You need to have the Bill Type to have a refund. 

 


What about the AR side to receive the funds?


What about the AR side to receive the funds?

HI @bjeter78 

Are you saying a Customer Refund to the government?


No...I meant to receive the funds into your bank, but I see now the Vendor Refund transactions is recorded in bank reconciliations and account details. Not like the customer refund where you have to extend the customer to vendor and pay. I thought I would have to extend vendor to customer and deposit the payment.


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