How do we apply a payment, using payments and applications, for something that is not invoiced or does not require an invoice. For example, we may get a government tax refund and need to apply the check we receive. How do do so using payments and applications?
Best answer by Kandy Beatty
View original
No...I meant to receive the funds into your bank, but I see now the Vendor Refund transactions is recorded in bank reconciliations and account details. Not like the customer refund where you have to extend the customer to vendor and pay. I thought I would have to extend vendor to customer and deposit the payment.
+16
What about the AR side to receive the funds?
HI
Are you saying a Customer Refund to the government?
What about the AR side to receive the funds?
+16
Hi
For a refund from the government, are they set up as a vendor or customer? From what you have described, they should be a vendor.
You would need to create a Debit Adjustment for the amount you are receiving:
Then you would create a Vendor Refund for that Debit Adj.:
You need to have the Bill Type to have a refund.
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