Question

Error review in a Processing screen

  • 11 March 2024
  • 5 replies
  • 42 views
R
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Hi,

 

We’re getting this error saying that “there in an error, please review” in in a processing screen when we trying to process a record. I tried tracing the current screen, but it does not show any errors.  from where can I review or trace this error?
 


Thank you.

5 replies

Sagar Greytrix
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Hi @RManathungage94,

Have you checked under Tools → Trace?

Regards,

Sagar, Greytrix

Sagar Gadge Team Lead - Acumatica O: +91-22-67687800 E: sagar@greytrix.com
J
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Userlevel 7
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Hi @RManathungage94 ,

Could you please try to create the record from screen? Maybe it will help you to identify the root cause.

Jini N
R
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Hi @Sagar Greytrix,

 

Thank you for replying. Since this is a pop-up window, there's no "Tools" option available. However, if I close the window and trace it from tools, there are no errors showing.

 

 

R
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Userlevel 2
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Hi @jinin, thank you for the reply. This record comes from the Service Contracts screen. Even when creating these records, there are no errors shown.

R
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Userlevel 2
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HI,

case update: we have found that the error is coming from a field in Customers -> GL Account by tracing back to every form that we can think of.

Thank You.

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