Some stock items do not sync over to BigCommerce, most of them do but for every 50-100 items that do sync over there is 4-5 items that do not. Most of the items, if I change the price, category, description it will re-sync itself and usually the ones that don’t I can force the re-sync and it will work. But occasionally a stock item won’t sync no matter what I change or how many times I resync everything, even if I force the re-sync it won’t pick up the changes on that specific stock item. I have set stock items the synced successfully and stock items that will not sync, side by side and both of them have the same settings. does anybody know what could be causing this issue? Thank You….
I have a problem and I am not sure how to fix it, one store uses the Shopify connector and one store uses the BigCommerce connector.Each store has thousands and thousands of products with individual SKU numbers, so each stock item in Acumatica creates 1 product in the stores. I am trying to condense these products as much as I can, to give each one a color variant where it is applicable. I was trying to do this with TEMPLATE ITEMS and MATRIX ITERMS but I can’t seem to do it with existing stock items and also use existing stock items for their matrix items (variants).I can not change the SKU numbers, the SKU numbers are used across multiple stores both online and offline.For example say i have these 3 stock items REG-RB-0013 (red lighter), REG-RB-0014 (blue lighter), REG-RB-0015 (green lighter). Currently all 3 of these are different stock items and 3 different products across the stores. I need to take the REG-RB-0013 and make it just a lighter with red being the default variant with R
I am trying to Prepare & Process a handful of stock items that have been in the system for a long time. I want to sync those stock items to my BigCommerce store. I have done this 10000 times before and never had a problem. Usually I update the stock items price and make sure it has a page title then I go to Sync History and search the stock item by the ERP ID but now when i do that it says “The page was not displayed because the request entity is too large.” even though i search its exact name and select exact equals.In the past if it done that, I just done the prepare mode as full for the date that I updated the stock item and then it would show up to be processed and it would sync to big commerce that way. But now nothing earlier than 2 months ago is showing to even be processed.
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