Currently, the Shopify Connector of Acumatica supports the metafields with the one and only type multi-line text.But some time ago Shopify had added different types of metafields like decimal, integer, Boolean, date and so on.The full detailed list of the metafield types you may find in Shopify documentation: https://shopify.dev/apps/metafields/types.This enhancement of the metafields functionality brought some problems in syncing the Entities with mapped metafields.The synchronization of the existing metafields with the different types in ERP and Shopify started to fail with the error:“Error on value: Is not using the expected value_type: ‘[Type]’;”.In other cases the metafield value type in Shopify was simply overwritten with multi-line text, no matter what it was originally.Now (starting from the version 2023R1), the export sync of the existing metafields will respect the type of the metafield assigned in Shopify.For example, if in Shopify the metafield type is ‘boolean’ then the va
Starting from 2022R116 the users can import the Shopify Orders with the entities like Tips using the following scenario:Create in ERP non-stock item withe exactly the same product description as it appears in the Shopify order: Then try import the order with tips. It will look like: This logic should work for any entity which has no SKU and productID on the Shopify side and which the user wants to import to the ERP.In this case the system will search the ERP Items by the product description.
In Acumatica ERP 2021 R1 Update 16, the records that have got the status “Invalid” in Sync History (BC301000) form after the first synchronization attempt are not available for the immediate Re-Sync.Fig.#1. The checkboxes on the lef are not clickable for the record with the status “Invalid” on 2021 R1 Update 16.The user will have to:Delete the Invalid record; Remove the issue which has led to mark the record as Invalid; Run again the Prepare process; Then, Process or Re-Sync the record in question.This behavior recognised as cumbersome and ineffective.That is why it has been corrected in version 2021 R1 Update 17, which is scheduled for the release on 3 of December, 2021.Starting from this version the unnamed checkboxes in the table of the Sync History (BC301000) form for the invalid records become clickable and thus accessible for the Re-Sync.Now, if the user tries to sync the Invalid records the system re-validates to make sure that the record is valid is sync. If all is good then
Clients are having hard time automating the synchronization processes between e-stores and ERP. Such as syncing entities like Orders, Payments, Refunds and so on.So, we decided to prepare and provide the pre-configured Automation Schedules which Customer can activate and use at his/her convenience starting from 2021R2 version.You will be able to find them at the Automation Schedules form (SM205020).They come in two portions:One is for preparing data:Prepare Sales Order; Prepare Shipment; Prepare Refund; Prepare Product Availability; Prepare Stock, Non-Stock, Template Items.With the following default Schedules: Entity Schedule Frequency Sales Order Every 10 min. Shipment Every 30 min. Refund Every 20 minutes. Product Availability Every 1 hour. Stock Item Every 24 hours. Non-Stock Item Every 24 hours. Template Item Every 24 hours. You can also find them at Prepare Data
The Real-Time Import and Export Features on the Entities screen (BC202000) will be disabled for Customers, Customer Location, Sales Category and Customer Price Classes in version 2022R1 of Acumatica ERP.The reason behind this decision is performance issues of the SAAS system. The use of the Real-Time sync with the large amount of customers accounts requires a lot of system resources, which may affect the Connector performance.But fear not!First, for the customers which already use the Real-Time synchronization, we have prepared the customization project which enables this feature back. You may find the customization package file attached to this article, it will work with 2022R1 version.And secondly, we have more effective feature as an alternative solution. It’s the Default Automation Schedules. They are more stable and more effective feature than the Real-Time Sync.
It might be extremely useful to get automated notification when some synchronization process has been aborted after a pre-defined amount of attempts. We have created several default business events that will automatically send the email notifications:Aborted Order. Aborted Refund. Aborted Shipment. Aborted Payment.These events will be available at version 2021R2.All of them are not active by default.To activate them open Business Events form (SM302050) and select one of these events (for ex., Aborted Order) and check the Active checkbox: That’s it! Next time when the synchronization of the entity (Sale Order in our example) will turn status to Aborted the automatic notification will be sent to the Store Admin email address which is set in the respective Stores forms BC201000, BC201010: The notification could be found in All Emails (CO409070): When you click the respective link on the All Emails form, you may see how the email notification itself looks like:
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