Yes, unfortunately that doesn’t help me track our credit card fees without looking at each individual transactions. Thank you….
Hi @brendan91,Thank you for this. We will give it a try and see if it helps. We have reached out to Acumatica support and the solution is to upgrade. We have only been live since February 8 and are still trying to work through that process. Thank you again,Veronica
@bryanb39 does this substitution table work with refunds? We are not experiencing any issues bringing the invoices in but when there is a return it gets stuck with tax errors. We tried to set up the substitution list but we don’t know what we are doing so that still did not work. Would you be willing to share a screen shot of your substitution list?
Thank you for the response. The odd part about these transactions is it is ONLY the web returns that are getting stuck. When our store does a return we do not have this issue. @brendan91 we have tax synchronization turned on. If you don’t mind me asking what tax calculator are you using? We currently have Avalara all of our tax locations are set up in the system as they were received from the external tax provider.This is part of the reason why we are so confused as to why it is not working. @brendan91 do you have formulas set up in your entity mapping?
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