@KurtBauer, we fixed this issue in the coming version 2020r117 and 2020R212, you can update to this version later if customer needs. I compared the result from database after my fixed and the result in 2020r115, both of them have the same result, and all results have the price info, so they should export the same data to BigCommerce. Because you didn’t mention the specified stock item with this issue, I cannot check it. You can update the version later and do a test to confirm it’s resolved or not. If you still have this issue, please provide more detail(steps, screen shot, database backup, etc.) to us, we will check and fix it. Thank you.
@KurtBauer , thanks for your information. I will check and try to reproduce the issue on base sales price processor, I will update you later. We maybe not be enable to reproduce the issue, so if you can provide a snapshot or database backup, it will help us to solve this issue. Thanks again.
@KurtBauer , can you provide more detail about this issue:Which entity processor did you use to sync the price and had problem? Can you provide an example and screen shot?
In a normal process, if new customer comes from Shopify and there is not sync status record, system will try to search Customer in Acumatica by Email or Phone(if Email not provided).After customer applied this project to Acumatica, system should search Customer by Shopify ID, if Shopify ID is empty, system will search by Email or Phone instead. Based on this customization project, I added this changes and attached the customization project for your reference.
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