After upgrading to 22R1, for some of our Self-Service Portal users, their cases queries (Open Cases in particular) are showing incorrect results. For some users, they aren’t seeing any of their cases. For some, they see Closed cases in the Open Cases query. Any thoughts? I also can’t figure out how to even debug the query since it’s Portal, if anyone has any tips. I guess I could do a SQL trace.
Best answer by BenjaminCrisman
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