Solved

System email setup - Unable to read data from the transport connection

  • 11 August 2023
  • 4 replies
  • 64 views
L
Rank
Userlevel 6
Badge +5

Hello,

I am able to successfully log in after setting up the new system email and external application in Acumatica.  They have 2 factor authentication and as I said, I was able to do the initial sign in from Acumatica.  When I hit TEST of the system email it fails with this message.

 

Any thoughts?

 

 

icon

Best answer by ltussing03 13 September 2023, 14:19

View original
If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.

4 replies

S
Rank
Userlevel 7
Badge +10

Hi @ltussing03 ,

I found a similar forum that might be helpful.

Emails failed | Community (acumatica.com)

The issue you're experiencing is likely caused by using the wrong port in the configuration of your system email account.

Regards,

Sweta

L
Rank
Userlevel 6
Badge +5

Thanks for replying Sweta.  I have a support case open and am hopeful they will be able to help.

 

I do appreciate you taking the time to respond!

If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
Chris Hackett
Rank
Userlevel 7
Badge

Hi @ltussing03 were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
L
Rank
Userlevel 6
Badge +5

Yes, Acumatica support.

If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.

Reply


Terms & ConditionsCookie settings
About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved