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System email setup - Unable to read data from the transport connection

  • 11 August 2023
  • 4 replies
  • 66 views
L
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Hello,

I am able to successfully log in after setting up the new system email and external application in Acumatica.  They have 2 factor authentication and as I said, I was able to do the initial sign in from Acumatica.  When I hit TEST of the system email it fails with this message.

 

Any thoughts?

 

 

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Best answer by ltussing03 13 September 2023, 14:19

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4 replies

L
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Yes, Acumatica support.

If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
Chris Hackett
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Hi @ltussing03 were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
L
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Thanks for replying Sweta.  I have a support case open and am hopeful they will be able to help.

 

I do appreciate you taking the time to respond!

If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
S
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Userlevel 7
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Hi @ltussing03 ,

I found a similar forum that might be helpful.

Emails failed | Community (acumatica.com)

The issue you're experiencing is likely caused by using the wrong port in the configuration of your system email account.

Regards,

Sweta

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