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Error message meaning

  • 1 February 2023
  • 8 replies
  • 95 views

Userlevel 2
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Good morning,

 

Trying to start an Appointment, what does this mean?

 

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Best answer by bhyland 6 February 2023, 13:20

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Userlevel 2
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Is there a date in the field shown below?

 

Userlevel 2
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Yes:

 

Userlevel 2
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I thought maybe it was due to the date being yesterday but I set it to yesterday in my test environment and I did not get an error when starting the appointment. 

Userlevel 2
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The Appointment was yesterday, I was just told about this first thing this morning.

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What are you doing when you get the error?

Userlevel 6
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Hi @bhyland, could you share a screenshot of the trace and a screenshot on the Service Order Type on the Time Behavior tab? 

Userlevel 2
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It was figured out inhouse, not by me.

Userlevel 7
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Hi @bhyland - can you share the resolution with the community? Thank you!

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