Hello, is there a document I can find to explain what these two fields are capturing/mean?
- Last Outgoing Activity
- Last Incoming Activity
I have an assumption but just want to be sure. Thanks!
Best answer by Kandy Beatty
View originalHello, is there a document I can find to explain what these two fields are capturing/mean?
I have an assumption but just want to be sure. Thanks!
Best answer by Kandy Beatty
View originalHi
Are you talking in regards to Marketing?
Leads, Opportunities, or Cases? Or all of the above?
Hi
You can click the ? on any of the screens to get the actual meaning of those, Click the Form Reference:
Leads
Oppurtunities:
Cases:
Element | Description |
---|---|
Last Incoming Activity | The date of the latest incoming activity that is associated with the opportunity or a related quote. |
Last Outgoing Activity | The date of the latest outgoing activity that is associated with the opportunity or a related quote. |
Yes, you are correct.
Hi
I’ve been searching for the difference between incoming and outgoing activities and here is what I found:
We configure activities at “ Activity Types “ screen (screen ID: CR102000) and we specify whether the activity is incoming or outgoing as shown in the screenshot below:
So the difference between “Last Incoming Activity” and “Last Outgoing Activity” is totally depending on the configuration in this screen
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