Inventory, Orders Management, Warehouse Operations
- 1,432 Topics
- 5,543 Replies
A user created a shipment with an incorrect quantity and prepared an invoice. The associated Shipment 000123 has a Confirmed status. When trying to correct the shipment the message is:Shipment already posted to inventory or invoiced for order SO 03697601, shipment cannot be reopened.The associated invoice has a Balanced status. My understanding is that we need release the invoice, then create a sale order Credit Memo to return the inventory, and finally create a new shipment. However when attempting to release the invoice the error is:The Status for 000123 Shipment cannot be updated The same error message appears when trying to delete the balanced invoice. It seems like there is some corruption or inconsistency in the data. We have also opened a ticket with support, but hoping maybe someone on this message board has seen this situation and can offer your wisdom.Any thoughts on how best to untangle it?
Good day,We are trying to adjust out inventory that no longer exist or has been used in an old warehouse that is no longer going to be used. We want to reduce to the On Hand to zero and the close/deactivate the warehouse to avoid any new sales/purchases to this warehouse.IN Error: The multiplier must be equal to 0 or 1. I can’t fine a fix to this error to allow us to release the adjustment. Any suggestions would be helpfulThank you.@Evan G
Hi, We’re running into an issue when doing inventory counts and using the Scan and Count automated function. If an item doesn’t exist in a location and we try to add it, the system flags it and asks if we want to add it. There is no way to confirm that we want to add it, the system will just stay stuck on that question. See below a screenshot of the error (while using it on the PC, same thing is when using it via mobile app)
It appears that a non-stock item can be added to a purchase order, received and paid for without ever being added to a sales order and invoiced to the customer. Is there a way to ensure that that the customer gets invoiced (e.g. requiring a sales order before creating a PO)?
I imported inventories against a default warehouse an location. However, decided to remove it later on before entering any transactions. Bulk removed default warehouse and locations from ‘inventory card’ and ‘Item Warehouse Details’ screen.Now when creation purchase order and using ‘Add Items’ button, system still holds this information in inventory lookup as a siteID value.If adding lines manually using + button it’s all goof. Only when using below Add Items button. How can I remove warehouses from here?
The process was working OK and no recent changes have been made to the configuration, nor to any customization. Normally there is around 150 to 200 skus that come up to be processed.Trace window:Error: An error occurred during processing of the field Transfer ERQ: Thread was being aborted..System.Threading.ThreadAbortException: Thread was being aborted. Any ideas?Thanks
Hi Acumatica,I tried to transact a kit assembly with a non stock items components.The Non Stock Item GL Set up is this.but when i post this kit assembly it gives me this entry. The question is why is it Cr. Inventory Account? Is there a set up for this? To control the Cr. Entry upon releasing of a particular kit? Thank you!
Client will be using Shiphawk for packing. The need to generate batch pick lists in Acumatica. The workflow would be:Generate batch pick list in Acumatica Pick product on paper Accumulate product in packing area Sort and process packing of product in Shiphawk to confirm shipment in AcumaticaThe issue I’m running into is once the shipment is created and a batch pick list is generated, the shipments on that list are essentially locked until scanning is done to complete picking in Acumatica.Thoughts? Am I missing something simple?
A customer is a branch of a head office. Some invoices for the customer are billed to the head office and paid for by head office (purchase of equipment). Other invoices for the customer are billed to the branch and paid for by the branch (consumable items).If I setup the child / parent relationship, is there any way of choosing that some invoices are not the responsibility of the parent but of the child? ThanksKevin
Hello Linkies,I have created a new PO report - PC PO (PC651000) in the system that I would like to add in place of the Print Purchase Order report as highlighted below.But I am unable to add the newly created report by modifying the Mailing & Printing tab in the Vendors (AP303000) form & Purchase Orders Preferences (PO101000) form. Kindly let me know how can I achieve it. I am not looking to modify the already existing report.
I have a client who is attempting to import open POs and open Appointments/Service Orders. Is there a way to create a PO who’s lines are linked to demand (mark for po)from specific appointments? Currently if the appointment demands items be purchased the po will be linked to the appt. Can I do that retroactively? Can I import an appt. which has line items marked for PO, then import a PO with those requested items and link them together?
Invoice without discountStarted a return and the discount automatically apply to the document Hi everyone,I met a very weird problem. The case is I created a SO for a customer(There is no discount applied at this moment) and invoiced. Later I apply a negative discount for the surcharge for this customer. Than I started a return for this SO. The negative discount was applied to the document automatically. If I didn’t check the amount, I will refund more money to the customer. I don’t know if this is normal or a bug? With my understanding, the return should be base on the amount on the invoice. It can not apply any discounts. Does anyone know this ? or how to set do not apply discount for the return.
Hi everyone,I was wondering if anyone knows of a way to keep the Sales Order status ‘Open’ after creating shipment?We use either create shipment, or quick process, to create shipment, confirm shipment, and print shipping confirmation - But want to go back and update details on the SO such as price and CustomerOrderNbr after the order has shipped.TY in advance!
Hello, We have multiple branches, like branch 1 and branch 2. For customer A, both branches served the customer years ago and also issuing invoices separately. However, starting from this year, only branch 2 is serving the customer.But every time, when we prepare customer statement for Customer A. It looks like system also generate 2 statements, 1 is for Branch 1 and the other is for branch 2.Branch 1 statement is empty and unnecessary. Is there a way to excluding branch 1?
Another process has updated the INPIDetail record...your changes will be lost in PI count screen 
hELLO: Another process has updated the INPIDetail record...your changes will be lost in PI count screen . i TRY TO ENTER FROM THE same screen PI count screen, but I can not do if there are 2 user login to the same screen at the same time.
Where do I find information in Acumatica I would need to calculate the average number of days a customer it takes to pay invoices.Another example would be a Customer’s average daily balance.These could be called Customer Performance Information, but others may have a different terminology.
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