Hello,
If others on the same site do not see the error, it seems like the computer hardware or operating system has a problem. Did the user try working from a different computer? Ask them to log in as same username to the operating system, and log in as the same username to Acumatica, from a different computer.
If the user can work in Acumatica from a different computer without seeing the message, then the problem is not Acumatica.
- Have you ruled out a virus or malware?
- Check the local machine for out of space on C:\ drive.
- Try diagnostic tools such as Windows Memory Diagnostic.
- When did the error begin happening, and what changed since Acumatica last worked without errors?
One more idea: Does the error happen with customizations temporarily unpublished?
Laura
Hi Laura,
Thanks for all your suggestions for this issue, it looks like this has been resolved now.
Kind regards,
Andrew