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Automation Scheduling how to reactivate the initialize scheduler

bjeter78
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Hello, I have been reading through the articles to figure why the automation scheduling is only working for the “Release AP Documents, but not for the Prepare payments and Process Payments. I am trying to schedule a regular check run to test for potential client. I did get it to work once a few days ago. The initialize scheduler is deactivated. Is there anyway to get it to turn back on, sounds like this may be my issue? Please advise.

 

Thank you,

Barbie Jeter

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Best answer by kandybeatty49 9 June 2022, 15:48

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Barbie Jeter

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kandybeatty49
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HI @bjeter94 

It looks as though you are going to have to do a backup to get this back. Depending how large your database is, you could restore a snapshot. Here is what the help says:

Initialize Scheduler Activates schedulers after you have uploaded a database backup from another site on your Acumatica ERP site. When you back up a database on one site and upload it to another site, all schedulers are automatically deactivated on the site where you upload the backup. Therefore, you need to activate them by clicking this button.
This button appears only if your Acumatica ERP database has been restored from a backup taken on another site.
Kandy ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
R
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You can give this a try also from the Apply Updates Screen, if that doesn’t help I would open a support case. 

 

 

bjeter78
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Thank you both looks like I need to create a support case.

Barbie Jeter
bjeter78
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Just an update ...I updated to the latest Acumatica version, hoping it would reactivate the initialize scheduler button. The button never did become activated, but it let me schedule the Release AP Documents and Prepare Payments. It seems to get hung up when it goes to “Pending Print“ for the checks. Please let me know if you have any experience with this. I do have an open ticket with support.

 

Thank you,

Barbie

Barbie Jeter

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