I saw from another community topic that Acumatica can automate sending a reply message to incoming emails...how is this done? Is it through Business Events or some other means? Here’s our scenario:We are using Cases to bring in all the service requests that we receive from a shared mailbox. These service request email notifications require that we “accept” the service call within x minutes. They also require that the “accept” be appended to the end of the existing subject line.Example of the original email subject: DISPATCHED: Work Task 22350022 Store 26094 Priority 2 - MediumExample of our accepted reply: RE: DISPATCHED: Work Task 22350022 Store 26094 Priority 2 - Medium accept Back to the original question… can this be done through Business Events or another means of automation that does not involve customize development?
This is probably a total noob question, but what screen is this? Is it the FS300200 screen or something else? I need to customize this screen on mobile and add a new tab between ALL and TODAY…
Does anyone have a solution for customer loyalty/rewards in Acumatica? I know it is not out of the box functionality. What are some options you have found?
We are starting to implement the “Task” feature in Acumatica. Our sales team is beginning to set and use the “Task” feature in Acumatica for follow-up sales calls. When the primary salesperson is out sick, how can a substitute employees see the primary salesperson’s tasks and fill-in and perform the tasks for the sick employee?
I am trying to create an import scenario that deletes all Transaction line items in the Deferral Schedule. I keep getting the following error. I tested several different ways and I don’t know why this error is coming up. My ultimate goal is to delete all transaction table line items in the deferral schedule, then add 1 new line item, but I just want to test deleting first. Can anyone spot something obvious that I am missing? Note: The deferral schedule is Open and the transactions are editable.
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