Hello, @BeverleyM Unfortunately not, and have given up on it.I suspected that maybe it was my login name (being an email address), and that we havemultiple tenants, but am not sure.. When I installed Acumatica as a test system and ran the Device Hub it worked flawlessly usingthe default admin login, but cannot get the same result in MYOB Advanced.
Awesome work!! Thank you for your efforts, I really appreciate it.This does give me somewhere to look, but unfortunately the tenants are still managed byour system implementers -we are not live yet.Our Tenant name and login are identical in each individual tenant (we have 3 tenants), but do contain spaces & other punctuation.. maybe this is causing the error.
I do have my user setup with the admin Role.What license have you applied to the user? It seems to me that the Device hub can login and see Acumatica printer setup, so that is good…But the problem is that Acumatica cannot see the device hub, can it be a network issue, maybewith our router / firewall?
Thank you for your reply.So we are in the process of upgrading from our current ERP which is on site, and runs on a server with several network printers configured, I have installed Device hub on one of these servers. So this is where I think my problem is..Setup an account that will be used to login to Acumatica with Device Hub, ensuring proper access for Device Hub to login and function.What license do I need for the user? Full API or a limited API (supplied for free by MYOB).I have tried both, and have the same error Here is the screenshot with the printers not added in ERP,And now with the printers added manually in ERP (and correct, they are not active..) (disregard the office printer)
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