Skip to main content
Answer

Using Shopify with AvaTax Has a Different State on Invoice

  • July 25, 2023
  • 2 replies
  • 61 views
Jeff96
Captain II
Forum|alt.badge.img+4

We’re using Shopify with AvaTax both in Acumatica and on Shopify.

The sales orders come in fine with the correct tax and the correct state on the tax tab (i.e. if shipping to NJ, it will calculate NJ). However when it get’s to the invoice it recalculates the tax based on our warehouse (SC)

Best answer by Yuri Karpenko

Hello @Jeff96 , could it be that you changed the Ship Via and / or Shipping Terms on the Shipment document? If so, depending on your Shipping Terms, you might be invoking “will call” type of shipment, which will use your warehouse location for tax calculation (this happens when you have a ship via not marked as “common carrier”).

Hope this helps you troubleshoot.

Jeff G.

2 replies

Yuri Karpenko
Captain II
Forum|alt.badge.img+6
  • Yuri Karpenko
  • Captain II
  • Answer
  • July 25, 2023

Hello @Jeff96 , could it be that you changed the Ship Via and / or Shipping Terms on the Shipment document? If so, depending on your Shipping Terms, you might be invoking “will call” type of shipment, which will use your warehouse location for tax calculation (this happens when you have a ship via not marked as “common carrier”).

Hope this helps you troubleshoot.

Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP
N
Jeff96
Chris Hackett
Jeff96
Captain II
Forum|alt.badge.img+4
  • Jeff96
  • Author
  • Captain II
  • July 25, 2023

Hello @Jeff96 , could it be that you changed the Ship Via and / or Shipping Terms on the Shipment document? If so, depending on your Shipping Terms, you might be invoking “will call” type of shipment, which will use your warehouse location for tax calculation (this happens when you have a ship via not marked as “common carrier”).

Hope this helps you troubleshoot.

Thank you!

Jeff G.
Chris Hackett
Terms & ConditionsCookie settingsAccessibility statement
About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved