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Shopify Processing Center Transaction Getter Not Supported by Processing

  • September 16, 2022
  • 6 replies
  • 264 views

brendan91
Semi-Pro III
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Running into an error that the transaction getter is not working, yet we have everything turned on in the processing center. Are we missing something? See images...

Best answer by KarthikGajendran

@brendan91 For Shopify payment, importing settlement batches/payouts is not yet supported. Today, you can only import payments from Shopify Payments. 

6 replies

KarthikGajendran
Acumatica Moderator
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  • Acumatica Moderator
  • Answer
  • September 16, 2022

@brendan91 For Shopify payment, importing settlement batches/payouts is not yet supported. Today, you can only import payments from Shopify Payments. 


brendan91
Semi-Pro III
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  • Author
  • Semi-Pro III
  • September 16, 2022

OK, that solves it. Thank you.


  • Freshman II
  • December 8, 2022

@KarthikGajendran Do we have a estimated timeframe for this feature? Also can you elaborate on import payments from Shopify Payments? Are you saying we can only import the payment which is associated with the overall transactions or is there another way to do credit card batch settlement in a more efficient manner than one transaction at a time?


KarthikGajendran
Acumatica Moderator
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@ntrapani There is a out of the box Shopify Payments processor in Acumatica like you have for Authorize.net. You can import Authorized or Authorized and Captured payments from Shopify to Acumatica and Capture and Refund it in Acumatica. The only thing you cant do is initiate a payment in Acumatica. It has to be always initiated in Shopify. The payments are imported for each Sales Order. Currently, we are working on a feature, which will show the fees (Processing fee, Payment transaction fee, etc.,) with the payments so that the reconciliation would be easier. 

The payment settlement (also called as Payouts) reconciliation is not supported using the connector as of now. It is not yet planned because we do not have enough requests. But this can be reconciled by using the out of the box bank reconciliation process. 


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  • Jr Varsity II
  • September 4, 2025

@KarthikGajendran Has there been any update on implementing the payment settlement reconciliation (Import Settlement Batches & automatic bank deposit creation) for Shopify payments?  One of our clients is using Shopify and finding the Shopify payment reconciliation / bank deposit creation onerous and is expecting Shopify payment volume to increase.

Has this feature been implemented in 25R1 or 25R2?  If not, any plans form future releases?


KarthikGajendran
Acumatica Moderator
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@Tfahey14 It is in the backlog with low priority which means it is not implemented yet. 

I have created a idea on community. If you think this is an important feature, could you please vote on it? Based on the number of votes, we can increase the priority of the feature. 

In the past, when we interviewed customers, we are surprised to hear that many customers told we dont even do the reconciliation because we never found any discrepancies in the Shopify payouts. So the priority was always lower.