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Shopify Connector Errors

  • February 27, 2022
  • 1 reply
  • 362 views
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Hello! We’re attempting to troubleshoot a new store connection and seem to have everything in place on the Shopify side – when we try to sync the orders we get the following error:

Inserting 'Sales Order' record raised at least one error. Please review the errors. CuryOpenTaxTotal: Tax is not up-to-date. CuryUnbilledTaxTotal: Tax is not up-to-date. ShipVia: 'Ship Via' cannot be empty.

Shipping address and methods are present in the order JSON along with Tax lines which appear to all be accurate. Any input on where the misconfiguration could be would be greatly appreciated!

Best answer by smarenich

@roberto I think the main problem here is “ShipVia: 'Ship Via' cannot be empty.”

Could you please try to find shipping methods mapping in BigCommerce or Shopify Stores:

 

1 reply

smarenich
Acumatica Moderator
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  • smarenich
  • Acumatica Commerce Edition Team Lead
  • Answer
  • February 27, 2022

@roberto I think the main problem here is “ShipVia: 'Ship Via' cannot be empty.”

Could you please try to find shipping methods mapping in BigCommerce or Shopify Stores:

 

Chris Hackett
R
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