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Can the ecommerce connector sync a stock item attribute to product variant metafield in Shopify?

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B
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@mikeho thank you for the information, we will check and keep you posted

K2a
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@KarthikGajendran @mikeho @StevenRatner 

I just tested pushing a product attribute into Shopify Metafield,  in 23R1 Build 14, it says this was fixed in Build 12 release notes...but still not working for me. 

K2a
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@K2a , with 23R1 Build 14 it became possible to export fields from Template items or standard fields of Matrix items to variants metafields. 

Later with  2023R2 the ERP object Template Items -> Matrix -> Attributes was added to allow export of attributes from matrix items.

Ah..thanks for the clarification!  

simonliang91
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@K2a and @BorisRudi56 , We found there is an issue for getting the value from Template Items -> Matrix -> Attributes in 2023R2, if you want to get a value from matrix item attribute, it may not have the correct value. We are working on it now.

If the field is not an attribute, it should work fine. 

L
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I’m trying to do the same thing. I see the Product Variant > Metafields but I’m unclear on how to map to the Namespace.Key in the External (Target) Field.

M
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@KarthikGajendran - we have upgraded to 23R113 and I see the ability to map to Product -> Product Variants -> Metafields, however it appears you can only sync from the Template Item to the Product Variants -> Metafield.

We are specifically trying to sync data from the matrix item to the Product -> Product Variants -> Metafields, including the matrix item attributes. It does not appear that is currently possible, is it? I only see Template Items -> Matrix under the ERP Object, but that only has a handful of field options available.

If not possible, do we know if that is on the road map for the future? Something along the lines of ERP Object = Template Items -> Matrix -> Attributes would be ideal.

StevenRatner
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@mikeho - Thank you for the update.  This is great to know, looking forward to testing it out.

Steve - Klear Systems
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@BorisRudi56 - I see that build 23.208.0026 is now available. Can you confirm that this issue was fixed in this build? I didn’t see any mention of it in the release notes. And if it has not yet been fixed, can you advise when it will be fixed?

M
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@simonliang91 - we’ve been preparing to upgrade from 23R1 to 23R208 for this specific fix. Do you have any general idea when 23R209 will be released?

M
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@KarthikGajendran - can you advise which version your screenshot is from? And/or if there is anything we need to do to gain access to this feature? Our 23R1 sandbox (Build 23.102.0042) does not have a Product -> Product Variants->Metafields option in the External Object field:

 

M
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@KarthikGajendran - my screenshot was from our 23R1 upgrade sandbox, which as far as I know is the most recent version. Are there any settings that need to be configured to display the variant metafield option?

M
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Great! Thanks, @simonliang91 

nathantrauscht
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We are on 23R2 Build 23.207.0025 and the options are there for mapping - but they do not work. After mapping, we get no errors, but it does not update the variant metafields.

 

 

Are we doing something wrong? Or is this an issue with Shopify still?

J
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@mikeho  @K2a 

Sorry for the delay. We had this in 21R2 and 22R2 and then we removed it because of some bugs in the Shopify API for metafields. We were waiting for Shopify to fix it. 

Now we are pushing Shopify to fix it and they promised that they will. 

We are now planning to fix it in 23R2 but if you also need it in 23R1, then please let me know. 

 

Hi @KarthikGajendran - can we have the fix for 23R1?

We would like also to ask, since 23R2 will be launched in the next month, is the fix included already? Thank you

nathantrauscht
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@BorisRudi56 thank you for the update - looking forward to the fix!

Chris Hackett
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Hi @mikeho were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
M
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Thanks for the confirmation, @K2a.

Does anyone know how to access this functionality in 23R1? We were planning on using this quite extensively, and if we can’t now that is going to be extremely problematic.

StevenRatner
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@KarthikGajendran - I have tried to configure a template item which has stock items to the Product→ Product Variants → Metafields. The sync doesn’t provide an error and shows processed in ACU, but doesn’t update the Shopify-Product-Variant-Metafields in Shopify.  Is there still something wrong in the connector.

 

 

Steve - Klear Systems
StevenRatner
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@KarthikGajendran - Has this been addressed?  I currently have a client on 23R1 and this is leading to an issue with template items that connect to stock items that need to update the metafields.

Steve - Klear Systems

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