Hi @ashleyb 

At what status the PO email is triggering with Report? 

Business events configured by “ Trigger by Condition” or “ Trigger by scheduler”

Please trouble shoot the BE issues by changing trigger conditions.

Thank you

Hi Manikanta,

Thanks for your help! I tried the “Trigger by Action” and that stopped sending the emails altogether. I have it currently set to “Trigger by Record Change” then the Trigger Condition is “Record Inserted” and there is a Shared Filter to Apply so that when a record appears in that tab, it triggers this event. Everything from the PO form shows up just fine except that one value. 

Hi @ashleyb 

Could you please try “ Trigger by Schedule” . Once it happened to me. one field is not populate in the Emails So I change the condition and it worked.

To avoid multiple Emails

Add a condition in the business events with “ Trigger by Schedule” and add a scheduler to trigger all the Emails Every10 Mins.( Testing )

Create a UDF Field 

To avoid the same order triggering Multiple emails we are Updating the One User Defined field “ Order email sent” after the Email is Triggered so that the system cannot send an email a second time to the customer/Vendor/Internal Team,

Don’t forget to add a condition in the GI “ order review” is empty.

Thanks