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Report Designer: AR Aging Adjustment; Unable to Connect to Remote Server

  • September 5, 2023
  • 4 replies
  • 81 views
E
Varsity I
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Good day,

i need to make a slight adjustment to Acumatica AR Aging Report.  When I try to login from the server, I can get the below message.  User Name, login and password are all correct.  I try to load reports list too and received the same error.  I have admin rights.  I don’t have problems report designer when there is a report version available and able to save to the server.  Is there something different when you try to update an ACM OOB report?

Any assistance would be greatly appreciated.

Evan

 

    Laura03

    4 replies

    Laura03
    Captain II
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    • Laura03
    • Captain II
    • September 5, 2023

    Hi Evang,

    I was able to connect to your server and open the same report.  You are saying that having a previous revision helps you, so I saved a Revision for you to try.

     

    Laura

    ~ Laura Barber, WM Synergy
    Chris Hackett
    E
    Varsity I
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    • EvanG
    • Author
    • Varsity I
    • September 5, 2023

    HI Laura,

    Thank you.  However, it still doesn’t solve my problem with accessing the server for the ACM OOB reports.

    Any idea why I couldn’t access the server?  I would hope to solve that problem too.

    I appreciate your assistance.

    Evan

    E
    Varsity I
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    • EvanG
    • Author
    • Varsity I
    • September 5, 2023

    @Laura02  I tried to open the report you saved as version.  I can’t open using report designer.  I can’t edit this version?  

    BenjaminCrisman
    Acumatica Employee
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    • BenjaminCrisman
    • Acumatica Support Team
    • September 8, 2023

    @EvanG  What version of Report Designer are you using?

    I would make sure that your user has Report Designer role enabled and the version is at least matching the build of the site if not higher

    Chris Hackett
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