We are using attributes/UDFs to track the Install points on a service order - this is a measure of how difficult/time consuming the install will be based on a number of factors. The higher the number the higher the difficulty. This figure is also used to calculate install fees paid out to our installers.
I’m trying to use this UDF in a GI to display the install fee (install points x install rate), but receiving the following error:
Am I able to use this field to generate a calculation? Do I need to modify the mask on the attribute? Do I need to throw a formatting formula before the attribute field on the Results Grid?
Best answer by lauraj46
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