Solved

GI results grid lines are deleting after a certain period

  • 24 February 2023
  • 2 replies
  • 33 views

Userlevel 1

Hi,

I have created a GI. Then I added a customized field to the results grid. It works perfectly. But after some time, that Line on the results grid was automatically deleted. I added again that line to the GI. But as earlier, it will get deleted after some time.  Is there a particular reason for that?

 

Thanks

Regards 

icon

Best answer by chris49 24 February 2023, 07:48

View original

2 replies

Userlevel 4
Badge

Hi @adharmawansha22 ,

I have not heard of any functionality that removes lines from the results grid before, I actually don’t think such functionality exists. 
I have a suspision that someone might be overriding your GI occasionally. 

To get to the bottom of this, I would enable the Audit logs on the GI and it’s associated objects, which will give you some insight as to what/who has removed the custom fields you’ve added. 

User Security > Preferences > Audit
Add a new line, and then complete the form. You’re most likely interested in the GIRESULT table specifically, but you can tick any of the tables & field combinations you find interesting to track.
 

 

Userlevel 4
Badge

After enabling the audit logs, and you notice that the custom fields are gone again, go to User Security > Inquiries > Audit History.

Then pull up the Audit you’ve enabled, and look at who edited the line number of your GI. In this example I deleted line number 4 from the result set.

 

Reply


About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved