Has anyone come across a client having a new project location, but it is not in the states data base yet, so it is pulling the incorrect taxes for the county, city, etc? If so, how did you handle it and fix it to get the correct taxes pulled in to Acumatica?
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Hi
was a work location created? you could try clicking “update taxes” under the tax maintenance screen and assign taxes to employees.
you could also go to the employees payroll settings and manually click “import taxes” on the taxes tab (this is recommended if you only have a handful of employees you need to update but if it’s a mass update, i would use the option from the tax maintenance screen)
please let us know how that goes!
If the suggestions above do not result in the correct county/city taxes being brought into the system, then it may be necessary to use a known physical address within that county/city as a work location to bring in the appropriate taxes as suggested above.
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