Many of our customers (and my company, too) have begun using separate AP inquiry and invoice submission email addresses (e.g., accounting@ for inquiries and ap.invoices@ for invoices, etc.).
As a result, when we send invoices or statements to a customer automatically, one of the other often is sent to the wrong address, unless we blast both addresses for everything, which is annoying if you’re on the receiving side.
Is there any way to set up Acumatica to send customer invoices to a dedicated address and then use the general Billing contact email for statements (or vice-versa)?
Best answer by Kandy Beatty
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