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"Require Receipt" Check Box - Non-Stock Items

  • 29 September 2023
  • 4 replies
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Userlevel 3
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Hello - 

Someone on my team is attempting to cancel two lines in a Purchase Order, but they want to leave the line on there as “0” amount for our records. When they attempt this they get the below error message:

“To be able to process the line with zero quantity, clear the Require Receipt checkbox...”, and I cannot find that anywhere. Can someone please help let me know where this lives?

Thanks!!

 

 

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Best answer by sweta68 29 September 2023, 07:28

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Userlevel 3
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The Require Receipt option can be found in Inventory | Non-Stock Items

Select the non-stock item

On the General tab, you can find Require Receipt and Require Shipment options:

 

Userlevel 3
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Thanks @SheriThomas49 , I should have included more screenshots. I dont have that option on my general tab, would you know why its not there?

 

 

Userlevel 7
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hi @mdyer ,

 

 Require Receipt Checkbox is available only if the Inventory feature is enabled.

 

Userlevel 7
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 if you check the box in PO Preferences, “Process Service lines from Normal Purchase Orders via Purchase Receipts”, then it works even if the non-stock item is not marked as “Require Receipt”.

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