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Process Invoices and memos screen error

abdallaahmed61
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when i Post this invoice to IN it gives me no error but its not posted to IN 

what can cause this problem ?

 

 

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Best answer by abdallaahmed61 21 August 2023, 16:46

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Laura02
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Hi,

Can you provide more detail please?  What stock items, in what amounts are on the Cash Sale document?

(In my demo cash Sales screen, I see only Non-Stock items when I’m entering a Cash Sale.)

 

Laura

 

Laura ~ Klear Systems, Inc. Irvine, CA. ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~
Kandy Beatty
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HI @abdallaahmed61 

That appears to have processed successfully. It does not look like an error. 

Can you explain more or show more details?

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
abdallaahmed61
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HI @abdallaahmed61 

That appears to have processed successfully. It does not look like an error. 

Can you explain more or show more details?

when i close that dialogue the invoice stays in the screen and isnt posted 

Kandy Beatty
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HI @abdallaahmed61 

That appears to have processed successfully. It does not look like an error. 

Can you explain more or show more details?

when i close that dialogue the invoice stays in the screen and isnt posted 

But it allows you to post Invoices manually?

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
Kandy Beatty
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Hi @abdallaahmed61 

Another thought I had was as simple as it sounds, have you tried to clear your cache on your browser? Is the same thing happening to all users or just you?

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
abdallaahmed61
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Hi @abdallaahmed61 

Another thought I had was as simple as it sounds, have you tried to clear your cache on your browser? Is the same thing happening to all users or just you?

All.

 

Kandy Beatty
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@abdallaahmed61 

Does it allow you to post the transaction individually?

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
M
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Hello @abdallaahmed61 

You can try to post it manually. Does it either not allow you?

 

Thank you

Laura02
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Are there any messages in the Tools → Trace area?

Laura

Laura ~ Klear Systems, Inc. Irvine, CA. ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~
abdallaahmed61
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Are there any messages in the Tools → Trace area?

Laura

nope

abdallaahmed61
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Hello @abdallaahmed61 

You can try to post it manually. Does it either not allow you?

 

Thank you

no it dosent let me to post it

abdallaahmed61
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@abdallaahmed61

Does it allow you to post the transaction individually?

no it doesnt allow 

 

iqraharrison48
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@abdallaahmed61 can you share what the transaction is showing after your try to process this? where does it say its not posted? i think that can help us pretty troubleshoot!

is it possible to check your GL preferences to see if the “automatically post on release” check box is checked on?

Iqra ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
abdallaahmed61
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@abdallaahmed61 can you share what the transaction is showing after your try to process this? where does it say its not posted? i think that can help us pretty troubleshoot!

is it possible to check your GL preferences to see if the “automatically post on release” check box is checked on?

i deleted the invoice and made new one 

iqraharrison48
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@abdallaahmed61 did the transaction post once you deleted and reenter? i will say sometimes that does help, technology has a mind of its own (ha!)

Iqra ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
abdallaahmed61
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@abdallaahmed61 did the transaction post once you deleted and reenter? i will say sometimes that does help, technology has a mind of its own (ha!)

yup it got posted 

ngerst
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We are having the same issue, what was the overall solution for this? I am hoping there is another process rather than deleting the invoice. 

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