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Prices being cut in half on SO

bnaumann
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Why does the Invoice for the 100pcs on IN0563852 shows a sell price of $271.23, but when you print the invoice the price comes in at $135.62? It is cutting the price in half. Does anyone know why?

 

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Best answer by RoyceLithgo 21 July 2022, 02:47

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Braden S Naumann

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Laura02
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Hello, Can you show the invoice please?  What is the customer price class?  Are there Customer Price Worksheets in the system that my provide special pricing to this customer?  Is the invoice customized?

Thanks.

Laura ~ Klear Systems, Inc. Irvine, CA. ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~
bnaumann
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Default Price class. Not sure i know what you mean by customized. It was generated from SO! Dont see any special worksheets!

Braden S Naumann
bnaumann
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Braden S Naumann
Laura02
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Hello, to me the price looks exactly the same on the Invoice as it looked on the Order. Notice, only 100 shipped while 200 were ordered.

Laura ~ Klear Systems, Inc. Irvine, CA. ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~
bnaumann
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We dont believe this is the case, because it isnt happening anywhere else. If that were the case, all incomplete shipments would be like that.

Braden S Naumann
Kandy Beatty
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Default Price class. Not sure i know what you mean by customized. It was generated from SO! Dont see any special worksheets!

What does the printed form look like for the Invoice??

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
R
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Has the report been customised? The standard report prints the unit price directly from ARTran.CuryUnitPrice - seems highly unlikely that it would be randomly half the value.

Chris Hackett
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Hi @bnaumann - were you able to find a solution for your issue? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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