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How to Write Off (Close) a open payment with balance

  • 21 October 2022
  • 5 replies
  • 255 views

Userlevel 2
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Hi, 

I was run a vendor AP balance report and noticed that when my accountant did the reconcilations, there was some balance showing at the payments.

I would like to ask how to i clear those balance and close those payments.

 

Thank you.

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Best answer by Laura02 21 October 2022, 12:14

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5 replies

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Hi I can’t see your payment method, but it may be a possibility to temporarily un-check this option in the Payment Method:

 

Userlevel 2
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Hello,

Enter a Credit Adjustment for the amount to write off, and then apply the remaining Prepayment amount to the Credit Adjustment.

A Credit adjustment credits the AP liability account and debits whatever expense you enter on the detail line.  Ask your accountant what account to use on the debit.

Hi @laura01 thank you for your reply, i encountered an error when doing so, not sure what happen.

The error message is reference number can not be empty, yet i doesn’t allow me to put a reference number.

i already raised a support case.

 

 

Badge +18

Hello,

Enter a Credit Adjustment for the amount to write off, and then apply the remaining Prepayment amount to the Credit Adjustment.

A Credit adjustment credits the AP liability account and debits whatever expense you enter on the detail line.  Ask your accountant what account to use on the debit.

Userlevel 2
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Hi @jay13 

You are aware of these issues I believe.

The idea is already posted in the Ideas section of this community. 

Thanks

 

Hi @manikantad18 ,

 

Yes i know that if the balance is a positive number, i can create a debit adjustment and apply to the balance. In the scenario of this new post is that the balance is a negative number, i couldnt find a way to clear those balance.

 

 

Userlevel 7
Badge +12

Hi @jay13 

You are aware of these issues I believe.

The idea is already posted in the Ideas section of this community. 

Thanks

 

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