Hi,
I’ve setup consolidation between tenant A to another tenant B and want to bring all the GL entries from Teannt A (with mutliple branch) into Tenant B (No branches).
I encountered below error while trying to run the import consolidation data process screen after mapping of all the consolidation account into both tenant A and tenant B.
Can someone please help me on this or is there is any issue with the setup ?
Thanks
Hello,
If you’re certain all accounts are mapped to the consolidation tenant, please check that all accounts with balances are Active status in the source tenants and in the parent/consolidation tenant, Chart of Accounts screen.
Is there any more information in Tools —> Trace?
Is this a first-time consolidation , never has worked before? If it once worked and this month consolidation no longer works, look for newly added accounts and subaccounts.
Are Restriction Groups being used for Branches, accounts, subaccounts, and/or users? If yes, then please try temporarily disabling restriction groups to determine if Restriction groups are causing the consolidated batch to be out of balance.
Thank you.
Laura
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