Hi @dsenevirathne54 

We migrated service orders for a client that wanted 10 years of service order history along with all of the file attachments associated with each service order.  In order to avoid new invoices being generated (since those came over in the AR history migration), we brought the lines of the service order in with the Billable checkbox unmarked.

Hope this helps!

Best,

David

Hi @DavidEichner ,

Thank you for your feedback. It does work for service orders. But in service contracts, We have to enter the recurring billing under the services per period box which is the base for invoicing. Because it trying to create invoices.

We could go for a workaround, When we run billing it does create invoices but the issue is if those invoices are kept open. But if the migration mode is on for receivables and when we process run contract billing it creates invoices but gets closed automatically upon release which makes no ledger entries for receivables as well. 

Therefore we followed the above method and created invoices with closed state and no impact on GL and open invoices. 

Thank you,
Dulanjana

Thank you for sharing your solution with the community @dsenevirathne54!