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  • Failure Error: 'ExpenseAccrualAccountID' cannot be empty. Error: 'Expense Accrual Account' cannot be empty.,. Service Order: MNT -FSO000235 Detail Ref. Nbr.: 0001
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Failure Error: 'ExpenseAccrualAccountID' cannot be empty. Error: 'Expense Accrual Account' cannot be empty.,. Service Order: MNT -FSO000235 Detail Ref. Nbr.: 0001

  • 21 March 2024
  • 2 replies
  • 28 views
jaymarzian
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Acumatica Cloud ERP 2023 R1
Build 23.107.0022 +

Hey folks, running into this when i try to run billing on a service order.  I checked the labor item on Ref. Nbr. 0001 and added an Expense Accrual Account and Subaccount to the GL tab no avail.  I continue to get this error.  Thought I would check in here first before reaching out to support.

 

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Best answer by jaymarzian 21 March 2024, 15:24

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- John

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Chris Hackett
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Thank you for sharing your solution with the community @jaymarzian!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
jaymarzian
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Well here I go again resolving my own issue.   So although I had populated the fields Expense Accrual Account AND  Expense Accrual Sub., I failed to populate the Reason Code Sub. field.  So the issue kept happening until I added something to the Reason Code Sub. account field.

 

 

- John

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