Monday Morning Problem:
I don’t know what happened in Acumatica over the weekend, but here is our issue:
Service Appointments marked as “Completed” no longer allow us to add new inventory items and “Mark for PO”.
This may seem strange that we want to do that, but we have been doing it for quite some time already. We mark the appointment completed when the log is complete and we need the time to go onto the service technician’s time sheet. Up until today we were able to add items to order on the appointment, and then add a separate log later when the technician returns to install the ordered part.
Is there a setting that we can change and allow “Mark for PO” Items to be added? The frustrating pain point that other people have talked about: If we “Reopen” The appointment, we completely loose the tracked employee time in the log.
