I’m trying to log a support case with Acumatica, and I’m getting the following error:
Where can I fill in the Class ID?
Best answer by Chris Hackett
View originalI’m trying to log a support case with Acumatica, and I’m getting the following error:
Where can I fill in the Class ID?
Best answer by Chris Hackett
View originalThank you so much
Hi
It doesn't look like any contacts for that customer are assigned to access support. You can instruct her to have her partner submit a case request that she be setup as a support user.
Hopefully this helps!
Hi,
OK thanks, so that means I can’t log a case because that field isn’t available?
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