I’m trying to log a support case with Acumatica, and I’m getting the following error:
Where can I fill in the Class ID?
Best answer by Chris Hackett
View originalI’m trying to log a support case with Acumatica, and I’m getting the following error:
Where can I fill in the Class ID?
Best answer by Chris Hackett
View originalOK thanks, so that means I can’t log a case because that field isn’t available?
Hi,
Hi
It doesn't look like any contacts for that customer are assigned to access support. You can instruct her to have her partner submit a case request that she be setup as a support user.
Hopefully this helps!
Thank you so much
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