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Change Account Email

  • 9 August 2022
  • 2 replies
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Michaelh
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How do I change the associated email with this forum account? I’m swapping companies and wish to move it to my personal email. I went into account settings etc and didn’t see anything about changing the email.

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Best answer by Chris Hackett 9 August 2022, 22:55

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Permanent Newb, don't let the posts fool you.

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Laura02
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@Chris Hackett, does an Acumatica Community login have to use an email that is connected to a developer, a partner, or an Acumatica User site?  Or can @Michael Hansen connect his personal email?  

Can you please provide instructions?  Thank you!

Laura ~ Klear Systems, Inc. Irvine, CA. ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~
Chris Hackett
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Userlevel 7
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Hi @Michael Hansen and @laura01 - The community site is hosted by a third party vendor (inSided) and accessed through your portal.acumatica.com SSO login. There is currently no vendor supported way to move user information (content, badges, points, etc.) to a new user. There is a workaround that we use sparingly. Michael please send me an email with your old email and the new email you wish to move to. I can then let you know how it works and let you decide to move forward. Thank you!

christopher.hackett@acumatica.com

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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