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Acumatica Mobile App Error while saving a record.

  • 8 December 2022
  • 4 replies
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H
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I have been trying to save a record created on the Acumatica Mobile App but upon saving the record the below attached error is getting triggered. Please guide me out how to resolve this error.

“An error has occurred. please try again or go back to previous screen”.

Thanks.

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Best answer by Cesar Betances 24 March 2023, 21:43

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Laura02
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Hello,

It will help us to know what kind of record you are trying to save, whether others are able to save the same record, and whether you are able to save the same record on a PC or Mac.

Thank you.

Laura ~ Klear Systems, Inc. Irvine, CA. ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~
H
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Hello @laura01 
Yes, I am able to save the same record over the desktop instance, but whenever I am trying to save any kind of record in the mobile app it is triggering the error.

Chris Hackett
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Hi @Harshita  were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
C
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Userlevel 4
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Hi,

Could you confirm the screenID and if this screen has been customized?

If it has been customized could you try to unpublish the customization Project and retrying again.

Regards.

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