Help! How to change appointment workflow type in service order type settings?

Hello @sean21 ,

Here the Appointment Workflow Type is read-only, The system shows the Simple option if a user has selected the Regular, Route, or Internal category in the Behavior box

reference: https://help-2021r1.acumatica.com/(W(2))/Help?ScreenId=ShowWiki&pageid=06fd8a36-dd81-4df9-b609-92c3d552c542

Hope this is helpful.

@natesansivarama44 yeah I’ve read this. I’m trying to figure out where in my customization project do I associate the new workflow with either a behavior or service order type… 

Did you find an answer?

@raphrf I honestly can’t remember. I don’t think I ended up figuring it out, but it’s been so long and I have since moved into a new role and company. If I end up attempting this again, I’ll be sure to update with my findings.