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Data From Database Backup Not Populating Sandbox

  • 17 April 2023
  • 3 replies
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D
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Userlevel 1

I set up a new sandbox and database and uploaded a backup of my production ERP to populate the database. I can see that the database tables populated, however my data is not showing up in the sandbox. Can someone please help me troubleshoot? Thanks!

 

 

 

 

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Best answer by DavidMod 28 April 2023, 16:13

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DavidEichner
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Userlevel 7
Badge +10

Hi @DavidMod 

Have you reached out to your partner for assistance?  It sounds like it might take a bit of troubleshooting.

Best,

David Eichner, CPA

David Eichner, CPA - If I helped you, please *Like* my post/reply. If I provided an answer to your question, please mark it as *Best Answer*.
Vignesh Ponnusamy
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Userlevel 7
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@DavidMod, You can either of the following options,

  • Restore the database in your Sandbox server, when creating a new instance from the ERP wizard connect to the existing database. Below is the screenshot of the option

I hope that helps, thanks,

#VP
D
Rank
Userlevel 1

The issue was that I did not have the permissions to see the data. Somehow the permissions from the main account did not carry over properly to the sandbox.

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