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Automatic Invoice loading does not work in Payments and applications screen

  • 21 August 2023
  • 6 replies
  • 72 views

Userlevel 4
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Hi all,

In Payments and applications screen, I want to load corresponding invoices automatically when we updating customer. Although it should work as default, it is not working.

Is there any configuration that I should do to enable this? or Can I do that using a customization?

 

Any idea on this?

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Best answer by charithalakshan49 18 October 2023, 17:54

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6 replies

Userlevel 7
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Hi @charithalakshan49 

 

Are you Looking for auto Apply Payments?

Userlevel 4
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@manikantad18 No I don’t want to auto apply payments. I only need to get back default behavior of Payments and applications screen. When I select a customer, Open Invoices corresponding to that customer should be loaded into the grid, 

Userlevel 7
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To confirm when you opne the Payment and Applications screen and enter the a customer any open invoices etc should auto appear under Document to apply?

This is standard behaviour have you any customisations published? What version are you?

Userlevel 4
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@dcomerford Yes I have added rowSelected event handler and I have overridden the Release action on that screen. But initially there are no documents in the grid. I had to click Load Document button to populate the gird. Version is 22R2

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Hi @charithalakshan49 were you able to find a solution? Thank you!

Userlevel 4
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Hi @Chris Hackett I had to fetch records using a selector and insert those records to the Grid through code. I was unable to find why the default behavior is not working.

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