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Public IP

  • 2 December 2023
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One of our clients has changed internet providers.  The new company has asked us:

“We will need the public IP of the site where the Accountig software is.  We will have to create a connector to accept connections from that IP.”

The original internet provider set things up fine and never asked for this.

Where do we get this?

Thanks.

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Best answer by darylbowman 2 December 2023, 15:50

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They are just setting up e-mail.

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I think you'll probably need to contact support for the ISP and ask for some more information. I can't really think of any reason you would need to make allowances for a public website unless they're configuring DNS.

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Acumatica

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It sounds like they would be configuring a firewall or something.

Is this client hosted by Acumatica or on-premise?

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