Configuration and Installation
Assignment Maps and Approvals, Workflow Automation, Security, System Configuration, Licensing and other Configuration Auestions
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Hello Team,I need your help.We receive an error during read the data from ERP with ContactReader classI/O error on GET request for “https://rest.zuora.com/v1/files/2c92a0ab766fb5f90176711562961250”:The error has the following view:connection reset; nested exception is javax.net.ssl.SSLException: Connection resetWhat we should do to eliminate this error?Thank you!
Hi,Faced a teething problem. Uploaded client’s site logo and report logo in the Visual Appearance tab in Companies screen (CS101500). What appears on screen, is the Acumatica’s default logo. Cleared cache many times, log out and refresh website and site logo remains the same.Checked in the File Maintenance screen (SM202510) and access right is public.Where could we have gone wrong?
I cannot find anywhere how to set the default shipping carrier that is chosen on the Sales Order screen under the Shipping Settings tab under ‘Ship Via’ and also on the Shipment screen at the same place.We have implemented the FedEx carrier plugin, but not the UPS one. UPS Ground is on the Ship Via Codes, but there is no place to select the default. We have 6 FedEx Ship via Codes, from the plugin, and one UPS and UPS is defaulting on every document. Thanks, and this would be a good thing to include in the documentation on setting up carriers.
Hi, I am having an issue with the ‘W(n)’ value in the URL generated by Acumatica.For reference, this is a sample URL https://domain/AcumaticaInstanceName/(W(n))/Main?ScreenId= AR3010PL Basically, when clicking a shared filter KPI widget on a Dashboard, the system opens the Generic Inquiry in a new tab, however the W(n) value is always the same and the shared filter that is opened is the same as when the user clicks the first filter. I am aware that this value is used for caching purposes, however I cant understand why its not incrementing such that the correct shared filter is opened. Has anyone had experience with such issues please? If so, can you please advise what can be done to sort such issues? Thanks,Nigel Pace
Hello, For example, the system are having a scheduler “send all emails” at 2 minutes interval. Yes, the execution log is helpful for troubleshooting. However, it might also cause a lot of records that are not quite useful. Can I turn on/ turn off for each scheduler the log? Or can system automatically clean the historical log that are more than like 30 days ago?
Hello, I wanted to change about 1000 of our vendor’s from one vendor class to another using the Mass Update function of the standard Vendor GI. When I go to do it it fails with an “Error: Update button disabled”. Any chance someone here has run into (doing any function) that or do I need to open a support ticket? I am on 2020R2 with the following build and customizations. Build 20.200.0077 Customization: AIAHotfixCase161515,ASGClientForLifeDashboard,PVAULT[20.201.0051][2020.0.1.10],PVAULT[20.101.0032][2020.0.1.5] Thanks
I may have missed something, but DocuSign esignature feature seems to have disappeared. Is this no longer supported by Acumatica? Also, even though AdobeSign is still listed in the marketplace as an option, I don’t see the setup or package for that either. We have a customer we are taking live that we provided information on this feature, and now we cannot deliver it.
A client is syncing Active Directory credentials from their on-premise domain to the “free” tier of Azure AD included with Office 365. They are using a cloud-hosted instance of Acumatica. Can AD integration be set up with their Azure AD instance or would ADFS be required since their on-prem infrastructure is still the authoritative source?
In the Azure AD integration documentation it states that “Your company should have a Microsoft Azure subscription to register your Acumatica ERP instance in Azure AD”. Does that mean that a premium-level P1 or P2 subscription is needed for each user or will the “free” tier included with Microsoft 365 work?
Hello， I always get Acumatica installation package from http://acumatica-builds.s3.amazonaws.com/From version 2018 to the latest 2020R2 version， every version is having a same minor issue which happened on “Statement cycle” screen. (I am just wondering nobody else report this issue before? It exists in every package.)The issue is caused by the incorrect code writing in AR202800.aspx, like below: The right writing should be <px:PXLabel ID="Dash1" runat="server">?</px:PXLabel> Yes, I can fix this issue quickly by myself, however, if every time after any upgrading I have to fix it again and again, I feel frustrated. Sorry to ask, is this issue be left on purpose? Because if this issue exists, any new user would be blocked at the time of initialization a new company, without statement cycle definitions nobody can proceed. So? Is it a little trick here that would allow consultant to step in? If my guess is wrong, this issue shall better be
Hello,In the GA release note of Acumatica 2020R2 I read that in the core product will be available some new functionality for retail sales (https://www.acumatica.com/corporate-newsroom/press-releases/acumatica-2020-r2-released-with-additional-ai-ml-capabilities/ : “Acumatica POS: manage over-the-counter retail sales for all your retail locations, allowing you to manage a complete omni-channel experience inside Acumatica.” )I prepared a demo site with the last version of 2020R2 (20.203.0028) but I could’t find anything about this. Is someone here that can provide more information about this functionality and also can inform us when actually will be available?Thank you!
Hi, This morning, I logged into Acumatica thinking I would make some final changes to an email campaign before sending. As a final check, just to make sure everything performs as I expect, I tried to send myself a test copy. However, when I attempted to do this, I ran into an error. “535: 5.7.3 Authentication unsuccessful.” Has anyone else experienced this problem? If so, could you help point me in the right direction to resolve it? I would greatly appreciate any advice the community can provide. I am fairly new to Acumatica’s marketing tools and am still trying to learn my way around.In case it’s helpful, I created a screen capture which shows the exact steps I took to create the email send which led up to the error. You may view it here: http://ior.ad/7hoVThanks,Laura
Hello! I’m trying to create an Generic Inquiry that pulls data from our Sales Orders and Support Cases; however, I believe I’m having issues with configuring it properly. As of right now, I have it set up to where it can pull information from Sales Orders (Order qty, order total, etc.), but I can’t seem to pull a certain attribute from our Support Cases. When I add the attribute to the GI list, it just shows up empty. I’m assuming I don’t have a relation set up properly somewhere? All help is appreciated!
Use case :User wants to delete an attribute, ‘Delete’ is greyed out on CS205000 screen User wants to know if the attribute was ever used on an Entity class or an Entity profileSteps to find required information:Here are the steps to find out if an attributeID was ever linked to an Entity class and also on what Entity profiles is this attribute used.To find Entity class profile linked to an attribute:When you select an attribute on an Entity class profile ( say an Item class or Customer class etc.) an entry gets added to CSAttributeGroup table Create a GI and pull all records from CSAttributeGroup table, filter by AttributeID, you can find Entity classes with specific AttributeID.To find Entity profiles linked to an attribute:When user adds a value for an attribute on an Entity profile ( Say select a value for an attribute on a customer profile or an item profile), a line gets added to CSAnswers table Create a GI on CSAnswers table and set a filter based on AttributeID, you can find li
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