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Import to local Acumatica instance

W
Rank
Userlevel 2

                We are trying to restore some data from our snapshot going back to October 2023.

We have built a local site (2022R20 in trial mode and started to import a snapshot.

While the snapshot was being imported, I got the below displayed error.

Any idea what might cause this problem?

 

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Best answer by wsobers 7 May 2024, 15:52

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2 replies

manikantad18
Rank
Userlevel 7
Badge +12

Hi @kevinheng21 

This issue happens when there is no space to Import the data.

Please do the following activities

.       1. Optimize database

  1. reset caches
  2. make sure you have enough space
  3. restart the application
  4. reimport the snapshot

https://community.acumatica.com/import-and-export-scenarios-117/error-import-snapshot-19279#:~:text=Basically%20this%20issue%20happen%20when,space%20to%20Import%20the%20data.&text=Hi%20%40kevinheng21%20The%20mentioned%20error,Character%20length%20of%20the%20field.

Acumatica Functional Consultant
W
Rank
Userlevel 2

Hi @manikantad18 

I ran the process to optimize the data base. At the end of the process, the same error happened when I tried to import the snapshot.

I bypassed the error by taking the named file (FSServiceContract) out of the snapshot zip file. 

The import ran to completion and the restore snapshot worked as well.

 

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