How do I get access to the addons area?

P
Rank

I tried to open the addons area but I get:

You might not be allowed to view this area. Please contact the Community Team if you require access to this area.

I previously was logging in as a guest but now I am logged in on an account linked to the company I work for.  I thought that would be enough but apparently not. Is there something else that needs doing?  I’m particularly trying to see infromation about the easypost plugin/addon.

 

Thanks for any help,

 

Phil

5 replies

Chris Hackett
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Userlevel 7
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Hi @yoelb23  - The community doesn’t control access but rather your business account in Acumatica CRM. You need to contact your business account owner who should be able to add you as a contact to the account there and then update your role for self service access. Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
Y
Rank

Chris,

 

can you help me with this same issue 

 

Chris Hackett
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Userlevel 7
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Hi - Please contact your business owner who should be able to add you as a contact to the account and then update your role for self service access. Please let me know if you have any questions. Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
P
Rank

Hi @kbeatty21,

 

Yes, I think so as it’s saying the same thing.

 

Phil

Kandy Beatty
Rank
Userlevel 7
Badge +16

Hi @pjpowell 

Is this the post?

EasyPost Integration | Community (acumatica.com)

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.

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