Hello, could you provide some guidance on how to maintain the status of a sales order as 'open' even after we've issued the invoice? This specifically applies to orders containing special items. I've already included a checkbox labeled 'Is Special Item' on the sales order screen, and I thought it might assist in achieving this situation.The rationale behind keeping the order in an 'open' status is to allow it to be marked as 'complete' only when the order associated with a purchase order (PO) has arrived at the warehouse.
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