I have sales categories set up as bidirectional and I have 160 products or so that won't sync over to bigcommerce. The error message says the products category does not exist. If I create the category in bigcommerce it still doesn't sync from acumatica to bigcommerce. Maybe it is referring to something else? Any suggestions on what I could check? Maybe I should set sales categories as export only and then resync the sales categories and then try to resync the stock items? I have tried several different things but nothing seems to work, so now I am posting questions online. Thank you..
yes I have a couple of times, one time I set the SALES CATEGORY to export only, and another time I set it to bidirectional. But the same stock items had the same error messages.When trying to sync the STOCK items the error message says,“Error: categories The product category (82) does not exist; Status: 422”When trying to sync the SALES CATEGORIES it will either say the category already exists, or there is a prerequisite. But if it says the category already exists then why does the stock item say it does not? The prerequisite error is probably from the category not having a parent category. I just thought maybe I was missing something or overlooking something. If all of the SALES CATEGORY are being handled in Acumatica then the SALES CATEGORY should probably be set to export instead of BIDIRECTIONAL? THANK YOU
yeah all of the category errors come with a number to point to the category, I was having trouble trying to find where the number could be cross referenced. Thank you, I will try to make some changes to how the SALES CATEGORY data is synced with BigCommerce.THANK YOU
currently the default category is empty, but all of the products do have a SALES CATEGORY under the ATTRIBUTES tab of the STOCK ITEM. Should I set a default category anyways?
Thank You.
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