Question

Acumatica - Big Commerce sales order sync error "some field is too long"

  • 22 September 2022
  • 3 replies
  • 40 views

I am getting the following error with an order syncing from Big Commerce to Acumatica.  Any ideas on how I can fix this and get the order to sync?

 

 

Updating the 'SOOrder' record failed because data in some field is too long. String or binary data would be truncated.
The statement has been terminated.


3 replies

Userlevel 6
Badge +3

@jens0910 this usually happens because Database column is shorter than DAC lenght.

Do you have any customization for the sales order screen?

I’m not sure if there are any customizations.  Is there any way to tell which field it is?  We’ve had almost 300 orders come through and this is the first of this error that I’ve seen.  

Userlevel 6
Badge +3

@jens0910 if you want our support can review it with you. In this case please create a support case on Acumatica porta.

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