@lawsont , if you’re planning to use DeviceHub for printing, then it doesn’t matter if a printer is compatible with a smartphone. You need to make sure it’s compatible with Windows. The DeviceHub is an app that runs on a Windows machine, is connected on one side to a printer (either through a cable, or through a local network protocol), and on another side - to Acumatica (through HTTPS protocol). When you initiate printing something through your mobile app, you’re basically telling Acumatica: ask DeviceHub to print this document using this printer.

On the other hand, if you need to be able to print directly through a printer tethered to your mobile device, you will need to customize Acumatica and the mobile app to enable that functionality, especially if what you’re trying to print is not a standard HTML and / or PDF file.

Hope this helps!

Thanks @Yuri Karpenko 

Are there alternatives to using DeviceHub? 

@lawsont , an alternative would be to print directly to a printer from a mobile device. If you would like to do this, make sure that the mobile app is generating a file that you can then print using your mobile device. ZQ500 come with some software, that should allow you connecting your iOS device with the printer using bluetooth. But you might need mobile app customization to add a button to generate a file. I hope this helps.

@Yuri Karpenko Thanks! I think we’ll give that a try. We’re also looking at Asgard Labels which seems to boast the mobile printing capabilities as well as some automated printing scenarios.